At Yoog Nutrition, customer satisfaction is our priority. We strive to provide high-quality nutrition and wellness products. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.
Products may be eligible for return only if they are received in a damaged, defective, incorrect, or tampered condition.
To be eligible for a return, the product must be unused, unopened, and in its original packaging along with all labels, seals, and accessories intact.
Due to the nature of nutrition and wellness products, we do not accept returns for:
If you receive a damaged, defective, or incorrect product, please contact our customer support team within 48 hours of delivery.
Your return request should include:
Our team will review the request and provide further instructions.
Refunds may be approved in the following situations:
Refund approvals are subject to verification and review by our team.
Once your refund request is approved, the refund will be processed to the original payment method used during purchase.
Refunds typically take 5–10 business days to reflect in your account, depending on your bank or payment provider.
Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to the applicable return policy.
In cases where the return is approved due to a damaged, defective, or incorrect product, Yoog Nutrition may arrange return pickup or reimburse reasonable return shipping charges.
Customers may be responsible for return shipping costs in cases that do not qualify under this policy.
If an order is returned due to an incorrect shipping address, customer unavailability, or refusal to accept delivery, shipping and handling charges may be deducted from any applicable refund.
Yoog Nutrition reserves the right to refuse return or refund requests that do not comply with the terms outlined in this policy.
We reserve the right to modify this Refund & Return Policy at any time without prior notice. Any changes will be updated on this page.
If you have any questions regarding returns, refunds, or cancellations, please contact us:
Email: info@yoognutrition.com